May 21, 2018
Thank you for your interest in Pitt Hall Barn. This policy explains the what, why and how of the information we collect when you visit our website or enquire. It also explains the specific ways we use and disclose information. We take your privacy extremely seriously. We will only use your details to provide the service that you have requested and only communicate with you in the ways you have actively agreed to. You are free to change your mind at any time by emailing firstname.lastname@example.org
What data we collect from you
When processing your enquiries and information requests, we collect information such as your name, address, location, information relating to any transactions carried out between you and us, including information relating to any purchases you make of our goods or our services, telephone number and email address.. We may also use Google Analytics cookies to collect information about how visitors use our site, to help us improve our website. Cookies do not contain any information that personally identifies you. The cookies collect information anonymously, which means that we don’t know who is using our site. For information about Google Analytics cookies and how to opt out, please visit http://www.google.com/analytics/learn/privacy.html
How we use your data
If you have opted to receive communications from us, we will use your contact details:
To promote the use of our services to you.
To send you informational and promotional content in accordance with your preferences
To invoice and collect money as necessary for a service provided by Pitt Hall Barn
To communicate with our members and provide client support
To meet legal requirements
To provide, support and improve the services we offer
To provide suggestions to you
To send statements and invoices to you, and collect payments from you
To deal with enquiries or complaints made by you
The Pitt Hall Barn website uses MailChimp as part of a subscription to information service. Personal data is provided by an individual to MailChimp, MailChimp process that data and transfer it to Pitt Hall Barn as a method of creating distribution lists for marketing email campaigns and information deemed by Pitt Hall Barn as relevant to the user. You are able to unsubscribe from the MailChimp service using the ‘Unsubscribe’ link at the bottom of any email from MailChimp. For any enquiries relating to the privacy policies of MailChimp, please enquire email@example.com.
Once you have booked with Pitt Hall Barn we will also use the contact details you have provided to communicate with you about your booking. We do not share information with other companies, however we may discuss your event with companies you have informed us you are using, for example, your catering company.
We may process your personal data for internal reporting and analysis as we believe it is necessary for our legitimate organisational interests in creating a better website and better communications and a better service for clients.
To opt out of any of the above processing, please contact us at firstname.lastname@example.org
Data Subject Rights
You, as a data subject, have the following rights:
- To ask us for a copy of the data we hold about you
- To ask us to correct any data we hold about you
- To ask us to delete the data we hold about you
- To ask us to stop processing your data
- To ask us to provide you with your data in a common, machine readable format
- To restrict the processing of your data to specific purposes i.e. you can object to receiving direct marketing
- To withdraw your consent at any time
- To make a complaint to the Information Commissioners Office https://ico.org.uk/
We will not charge you for a copy of the data we hold about you, and will respond to requests within one month of receipt of a query addressed to email@example.com
Preferences may be reviewed and updated at any time by contacting us on the details above. If any of the information we have is wrong, let us know and we will correct it.
Sharing your data
We will never sell your personal data to any other organisation
We will only share your personal data if you have given expressed consent for us to do so with a company you have specified to Pitt Hall Barn directly, only where relevant and appropriate.
If required by law or to enforce our legal right, we may be forced to disclose personal data.
How long will we hold your data
We will hold your personal data for a maximum of two years before gaining further consent, unless instructed differently by you. If we do not receive consent, your personal data will be deleted.
We will review our criteria for determining our retention period regularly.
How we secure your data
We take reasonable technical and organisational measures to protect Personal Information from loss, misuse and unauthorised access, disclosure and alteration, taking into account the risks involved in the processing and the nature of Personal Information.
We store all the personal information you provide on our secure, password protected servers.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
All of our administration staff are trained in current data protection regulations, and are required to abide by our Data Protection Policy. Our staff who do not do administration, for example bar staff, do not have any access to personal data under any circumstances.
If a security breach causes an unauthorised intrusion into our system that materially affects you, we will notify you as soon as possible and later report the action we took in response.
Public Information and Third-party Websites
Our website includes social media features and links to social media features. Social media features are hosted by a third party. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms o the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
Questions and Concerns
If you have any questions or comments, or if you want to update, delete or change any personal data we hold, or you are concerned about a privacy matter, please contact us at firstname.lastname@example.org
Alternatively you can phone at 01256 850221 or write at
Pitt Hall Barn